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Online Support Chat
 
 
Live Site Support / Chat Module
 
 

Live chat software is the cost effective tool that helps you sell your product online and give superior
customer support service. With just the click of the mouse, your web site visitors can contact your support
team for live assistance through Provide Support"s live chat system.
Best of all the Module is integrated and working from your own site. So, no monthly / yearly charges to 3rd
party.

Live Chat

Module part of Genex SWA

Manage Multiple Chats Simultaneously

Call Transfer

Operator to Operator Chats

Chat Transcripts

No monthly charges

Upto 20 operators

Records of all the chats are searchable by permitted members in Genex SWA.


Real-Time Visitor Monitoring

Visitor List

Geo Location Map

Navigation History

IP-to-location

Native Operator Console

Autorun when OS Starts

Idle Detection

Popups and Sound Alerts

Operator Profiles

Operator to operator chats

call transfer

Other Features

Leave-a-Message Form

Live Chat Link for Emails